The Fifth Bar
Anyone can get you four bars.
The fifth is the one you only notice when it is missing. Someone watching the network at two in the morning. A fault fixed before you report it. A person who answers, instead of a call centre that asks you to restart the router.
That is the part nobody sells you, and it is the whole reason we exist.
Ninety seconds for a system design. No price promised, and none invented.
You call us, not your internet provider
When the WiFi stops working, the usual path is a call to your internet provider, a queue, a script, and an engineer booked for some time next week. Your provider's job finishes at the box on your wall. Everything after it — the walls, the floors, the garden, the dead spot in the back bedroom — is not their problem.
We took that on instead. You message us directly, on WhatsApp, and we deal with it.
Free for life
A human, 9am–6pm
Monday to Friday, one of our engineers picks it up. Not a ticket number, not a chatbot handing you to a queue.
Free for life
AI support, after hours
Evenings and weekends, our assistant can diagnose the common faults and carry out the usual fixes on your network straight away.
Paid plan
24/7 and preventive
Round-the-clock cover with scheduled preventive maintenance, for homes and offices where the network going down is not an inconvenience but a problem.
The first two columns are included with every system we install, for as long as you have it.
Live from our dashboard
732 networks across the UAE, on our screens right now
Each point is a managed network — a gateway with its access points reporting underneath it. These figures are read from our own controller as this page loads, not typed into a brochure.
732
Networks managed
730
Gateways online
4,475
Access points
16,088
Devices connected
732 networks · 4,475 access points · all reporting
Counts are live from our controller. Points are distributed across the areas we cover — they are networks, not customer addresses, and no customer is identified here.
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The estate
732 networks, from Abu Dhabi to Ras Al Khaimah
Mostly UniFi Dream Router gateways (402 of them), with UniFi Dream Machine and UniFi Dream Router Ultra on the larger sites.
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Every site
A gateway, and its access points
4,475 access points across 732 networks — a typical site runs 5, the largest runs 40. Each one checks in continuously.
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When one stops
We see it before you do
A unit stops answering and it lights up on our board — which is how the estate holds 99.1% average uptime. Most of what goes wrong is fixed remotely, without an appointment.
What you get
The same screen we're looking at
Every customer gets a portal showing their own network exactly as we see it on our side — not a summary emailed once a month. Your invoices, visits and documents live in the same place.
Sample data, shown to illustrate the portal. No customer's network is pictured.
See your own network
Every access point, every connected device, live — not a monthly PDF.
Keep your paperwork
Invoices, quotes, warranty documents and past visits, all in one place.
Book without phoning
Pick a real arrival window from our actual schedule.
Change things yourself
Rename a WiFi network, change the password, block a device.
On your phone
The same network in your pocket
Your network, your visits and your bills in one app. Restart an access point from the sofa — and when an engineer is on the way, follow him in on a map instead of waiting in all morning for a four-hour window.
Welcome back, Sara
Everything’s online
Devices
- Kids Room ● Online · Nano HD ↻ Restart
- Study ● Online · UDM Pro ↻ Restart
- 24 Port Switch ● Online · US 24 PoE ↻ Restart
- Living Room ● Online · U6 Pro ↻ Restart
- TV Room ● Online · U6 Pro ↻ Restart
- Master Bedroom ● Online · U6 Pro ↻ Restart
Your network, live
Uptime, WiFi quality and every access point — with a restart button beside each one.
Naseer is on the way
WiFi survey · en route
12 min
away
14:35
arriving
Watch the van, not the clock
A live map and a real arrival time, so nobody loses a morning to a four-hour window.
Visits
+ Book a visit- Existing WiFi Installation Tue Jun 16 2026 · 3:00 – 5:00 PM Upcoming
- Camera Installation Mon Sep 13 2025 · 5:00 – 6:00 PM Paid
- WiFi Cabling & Terminations Fri May 14 2025 · 4:00 – 6:00 PM Paid
- WiFi Survey Sat May 08 2025 · 9:00 – 11:00 AM Paid
- WiFi Survey Thu May 06 2025 · 3:00 – 5:00 PM Cancelled
Every visit, and every bill
What we did and when, what it cost, and a booking button that takes a real arrival window off our schedule.
Illustrations of the iPhone app, with sample data — no customer’s network, devices, visits or address are shown.
A design before a price
Most quotes for a home network are a number with no working shown. Ours starts the other way round: answer a few questions about your home and you get the actual design — how many access points, where they go, what switch, whether cable has to be run, and why each one is there.
No price is quoted and none is implied, because the survey is what makes a price honest. But you will know what you are being sold before anyone asks you for anything.
What you get back
- The number of access points, worked out room by room
- Where each one should sit, and what it is covering
- The switch and gateway the design needs
- Whether your walls already have network points
- A copy in your inbox to think about
Sample Villa
Arabian Ranches · surveyed 18 Oct 2026
Ground floor
First floor
Every room, recorded on site
Hover or tap a room — the real report lists each one the same way, with a photo of the position.
Also here:
Network equipment only. Speakers, cameras and smart-home devices are listed by room.
Four-bedroom villa over two floors, poured concrete between them. The builder’s router sits in the under-stair cupboard and does not reach the first floor at all. There are no network points in the walls, so we would run Cat6 to each access point position.
Equipment goes under the stairs — shelf at head height, power socket to be added.
A sample report — pick a room. Yours arrives by email and as a PDF.
What the survey produces
You get the survey in writing
Most surveys end with someone saying “you’ll need about six” and emailing you a price a week later. Ours ends with a document. The technician records every room while standing in it — what it needs, where the equipment goes, what is already in the walls — and photographs each position as they go.
You keep it. If you get another quote, you can hand this to whoever you ask, and they will know exactly what the job is. That is deliberate: a survey you cannot take away is a sales call.
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Every room, and what it needs
Listed one by one, not a single total.
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A diagram of how it connects
Gateway, switch and every access point.
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Photos of each position
Taken on site, so nothing is from memory.
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A PDF you can keep
Emailed, and downloadable any time.
When we do quote, the report travels with the proposal — so every line on the price says which room it is for.
One team for the whole house
The WiFi, the cameras, the cabling in the walls, the rack in the cupboard, the smart home that is supposed to tie it together. One company that installed all of it is one company to call when any of it misbehaves.
Who you would be dealing with
We have been doing this in the UAE since 2015 — long enough to have met most of the ways a villa can defeat a router.
Since 2015
Eleven years of UAE homes and offices, and the awkward villas nobody else wanted.
35 engineers
Enough of a team that somebody being off sick is not your problem.
7,000+ clients
Across Dubai, Sharjah and Abu Dhabi.
Common questions
The things people ask us most often, answered plainly.
Is the WiFi survey free?
What support is included, and what costs extra?
Do you cover Sharjah and Abu Dhabi, or only Dubai?
What is the difference between a WiFi installation and a managed network?
Do I have to replace my existing WiFi to be monitored?
How much does a home WiFi system cost?
Start with the design
Ninety seconds of questions and you will know what your home actually needs. If it looks right, book the survey and we will confirm it on site.
There is a survey fee, and it comes off your installation if you go ahead. · Questions on WhatsApp